For volunteers, admins, and partner charities
Legacy WordPress Administration
Operations and SOP reference for FFC volunteers, admins, and partner charities still running their own WordPress. The public, charity-facing versions of these pages live on freeforcharity.org.
Looking to apply for a free FFC site? Apply at freeforcharity.org →
WordPress Operations
Hosting, domains, cPanel, and the layered WordPress stack FFC operates.
WordPress Hosting Techstack
The layered hosting stack behind FFC WordPress sites — Cloudflare, the origin host, cPanel/Hostinger, and the plugin floor.
WordPress Web Hosting Operations
Operational procedures for provisioning, maintaining, and migrating FFC WordPress hosting accounts.
WordPress Domain Administration
FFC's free-.org registration flow plus the transfer-in gotchas for charities arriving with an existing domain.
cPanel Backup SOP
Standard operating procedure for cPanel full and partial backups across FFC WordPress hosts.
Online Impacts Onboarding (WordPress)
Onboarding playbook for charities arriving through the Online Impacts program.
Vendor & FFC Escalation Runbook
Where to escalate when something breaks: vendor support paths, the FFC Global Admin 48-hour threshold, founder escalation, and a P1–P4 severity matrix. (Vendor specifics are DRAFT — confirm before relying on them.)
Charity Onboarding
Validation, GuideStar maintenance, and the service-delivery lifecycle.
FFC Service Delivery Stages
The intake → validation → build → handoff lifecycle FFC follows for every charity engagement.
Charity Validation Guide (WordPress era)
Comprehensive validation process FFC uses to confirm 501(c)(3) status and mutual benefit before service delivery.
GuideStar / Candid Maintenance Guide
How FFC maintains Candid (GuideStar) profiles and the seal-of-transparency renewal cycle.
Charity Offboarding & Deprovisioning
End-of-lifecycle SOP for a departing charity: domain transfer-back, Microsoft 365 / Google Workspace deprovisioning, backup archival (90-day retention), Cloudflare zone, and WHMCS closure.
Volunteer Programs
Training programs, web-developer paths, and proving-ground competencies.
Free Training Programs (WordPress era)
Catalog of training programs FFC volunteers complete on the way to charity-site delivery.
FFC Web Developer Training Guide
Skills, certifications, and project milestones for FFC volunteer web developers (WordPress-era).
FFC Volunteer Core Competencies
Core-competency checklist volunteers complete to advance through the FFC contributor ladder.
Reference
Cross-cutting tooling and reference material. Note: validation, volunteer-management, and financial tools (e.g. LastPass) also function as charity onboarding steps.
Why “Legacy”?
Many partner charities still run on WordPress while they evaluate or wait for a migration to the FFC static-site stack. We keep these procedures published so their staff can use them without joining the FFC GitHub org.
The same content also serves as the operations-team reference for FFC volunteers and admins working on charity sites that have not yet migrated. As migrations complete, individual pages will be updated to reflect the modern stack or retired in place of the corresponding ffcadmin.org guide.